Patient Care Coordinator

Monterey Practice Management; Monterey (CA); In loco; USD 30.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Descrizione del lavoro

Monterey Bay GI Consultants Medical Group in Monterey, CA is seeking a patient care coordinator to support the check-out desk. This is primarily a clerical role with occasional patient rooming, using ATHENA for orders and scheduling.

Greet patients, manage orders, coordinate follow-ups and procedures, collect payments, and assist with front desk duties. Salary ranges from $22 to $25 per hour with benefits for full- or part-time staff.

Competenze

• Bilingual English/Spanish is required.
• Professional appearance and strong communication skills.
• Accurate data entry and attention to detail.
• Ability to work with patients, physicians, management and staff.

Mansioni

• Greet patients at check-out and process orders in ATHENA.
• Schedule follow-ups and procedures; coordinate with Endoscopy Center and hospitals.
• Provide written and spoken prep instructions; close orders and materials.
• Collect co-payments and payments; answer phones during peak times.
• Open Access interviews and maintain physician schedules; cover front desk when needed.

Conoscenze

Bilingual English/Spanish

Professionalism

Clear verbal communication

Written communication

Data entry

Attention to detail

Penmanship

Teamwork

Formazione

High school diploma or equivalent

Descrizione del lavoro

Monterey Bay GI Consultants Medical Group

Our G.I. specialty practice is seeking a full-time patient care coordinator to assist patients at the check-out desk at our Monterey location. This position is primarily clerical in nature. There may be an occasional need to assist with rooming patients.

General Summary of Duties:

• Greet patients who are ready to check-out.
• Review physician orders, in ATHENA, and schedule and/or arrange for:
• Follow-up office visits
• Procedures in the Endoscopy Center & local hospitals
• Diagnostic Tests to include CT scans, Ultrasounds, MRI’s, MRCP’s, Small bowelstudies, Esophograms, etc.
• Provide written and verbal dietary and procedure prep instructions.
• When completed, close orders and educational material within ATHENA
• Provide written appointment and/or lab orders to patients and facilities.
• Initiate authorization process for patients with insurances that require prior authorization forprocedures and other outpatient services (when the authorization position is sick or onvacation)
• Collects co-payment and/or other payments.
• Answers phones as back up to operators
• Performs Open Access Interviews
• Responsible for the schedule maintenance of one or more physicians
• Responsible for requests/tasks sent to personal in-box.
• Provides back up assistance to Front Desk.
• Works various ATHENA MD and GI Staff buckets
• Part time can be considered. Benefits include medical dental, and vision insurance,401K, vacation, sick, and holidays.

General Qualifications:

• Bilingual (English/Spanish) Required
• Present a professional appearance
• Ability to, verbally, communicate clearly, effectively, and professionally
• Ability to communicate effectively and professionally in written form
• Work well with patients, physicians, management, and staff
• Must have strong attention to detail
• Have excellent data entry skills
• Have excellent penmanship

Job Type: Full-time, Part-time

Salary: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work location:

• In-person at Monterey, California office (in Ryan Ranch)

Education:

• High school or equivalent (Required)