Care Coordinator

Gastro Health; Framingham (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

A great work/life balance

Paid holidays and paid time off

Opportunities for advancement

Tickets at Work discounts

Job summary

A healthcare provider in Framingham, Massachusetts, is seeking a Full-Time Care Coordinator to join their team. Key responsibilities include managing administrative tasks, serving as a liaison for patient care, and streamlining communications between patients and physicians. The role requires a high school diploma and at least one year of experience in a medical practice. Benefits include a competitive compensation package, no weekends or evenings, and various employee benefits such as medical, dental, and retirement plans.

Qualifications

• Minimum 1 year experience in a medical practice or similar setting.

Responsibilities

• Handle all administrative tasks and duties for the physician/provider.
• Serve as the liaison or coordinator for the patient’s medical care.
• Streamline all patient-physician communications to ensure patient satisfaction.
• Provide medical literature and clinical preparation instructions to patients.
• Assist patients with questions and/or concerns regarding procedures.

Skills

Bilingual in Spanish or Portuguese

Experience with Allscripts

Experience with Epic

Education

High school diploma or GED equivalent

Job description

Job Overview

Gastro Health is seeking a Full-Time Care Coordinator to join our team!

Benefits and Perks

• A great work/life balance
• No weekends or evenings – Monday thru Friday
• Paid holidays and paid time off
• Rapidly growing team with opportunities for advancement
• Competitive compensation
• Benefits package

Duties and Responsibilities

• Handle all administrative tasks and duties for the physician/provider
• Serve as the liaison or coordinator for the patient’s medical care
• Streamline all patient‑physician communications to ensure patient satisfaction
• Provide medical literature and clinical preparation instructions to patients
• Assist patients with questions and/or concerns regarding procedures
• Schedule all procedures to be performed by the physician
• Review the physicians schedule for maximum scheduling efficiency
• Schedule all diagnostic tests, procedures and follow‑up appointments
• Obtain all authorizations for procedures and tests
• Schedule follow‑up appointments including recalls
• Check‑out patients at the end of their visit and provide next step instructions
• Logging and tracking of results
• Request medical records from doctors and hospitals
• Returns patient calls promptly and professionally
• Obtain missing lab results, radiology, pathology as needed
• Complete tasks from Electronic Medical Record
• Review inbox tasks daily
• Contact patients with test results
• Reschedule appointments as needed
• Prepare daily billing forms and hospital billing and upload to RCM team
• Other duties as assigned
• Able to navigate a computer with ease

Minimum Requirements

• High school diploma or GED equivalent
• Minimum 1 year experience in a medical practice or similar setting
• Bilingual in Spanish and/or Portuguese are a plus, but not required
• Experience with Allscripts or Epic is a plus, but not required

Employee Benefits Package

• Medical
• Dental
• Vision
• Spending Accounts
• Life / AD&D
• Disability
• Accident
• Critical Illness
• Hospital Indemnity
• Legal
• Identity Theft Protection
• Pet
• 401(k) retirement plan with Non‑Elective Safe Harbor employer contribution for eligible employees
• Discretionary profit‑sharing with employer contributions of 0%‑4% for eligible employees

Other Benefits

• Tickets at Work discounts on concerts, travel, movies, and more

Equal Opportunity Statement

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.