Patient Care Coordinator

Talentify; Medford (OR); On-site; USD 38,000 - 54,000; Full time

Job summary

The role performs front and back-office duties with increasing independence, supporting routine healthcare services to ensure smooth clinic operations and alignment with Providence's mission of caring for patients and families.

Qualifications

• 1 year of experience in medical/healthcare setting.
• Experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion.
• Electronic Medical Records (EMR) experience.

Responsibilities

• Be the first point of contact for patients and visitors, delivering excellent customer service in person or by phone.
• Act as a liaison between patients and providers throughout the administrative flow of the patient experience.
• Perform front and back-office duties with increasing independence to support smooth clinic operations.

Skills

Customer service

Tools

Electronic Medical Records (EMR)

Job description

The Patient Care Coordinator is the first point of contact, delivering excellent customer service to patients and visitors both in person or by phone as well as acting as a liaison between patients and providers throughout the administrative flow of the patient experience. Performs all core front and back-office duties with increased independence and demonstrated proficiency. Typically supports or independently handles routine and basic healthcare services to ensure smooth clinic operational excellence in support of Providence patient and their families.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Group South and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year of experience in medical/healthcare setting.
• Experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion.
• Electronic Medical Records (EMR) experience.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.