Patient Care Coordinator

Partnerships for Dentists; Leesburg (VA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

401(k) Matching

Health, Dental & Vision Insurance

Life Insurance

Paid Time Off & Holidays

Employee Perks & Discounts

Job summary

The Dental Co. of Leesburg is seeking an experienced Patient Care Coordinator to join our dental office team in Leesburg, VA. This front-office role focuses on treatment coordination, insurance processing, and delivering an outstanding patient experience.

You will present treatment plans, coordinate fees and payment options, verify benefits, submit claims, and support the clinical team in a fast-paced practice. Strong communication and organizational skills are essential.

Qualifications

• Dental treatment coordination experience strongly preferred.
• Dental insurance experience required.
• Excellent communication and customer service skills.
• Highly organized and detail-oriented.
• Confident discussing treatment, insurance, and financial options.
• Patient-centric with strong follow-through.
• Positive, professional, and team-oriented.
• Previous dental front-office experience preferred.

Responsibilities

• Present and coordinate treatment plans, fees, and payment options
• Follow up on unscheduled treatment and track case acceptance
• Verify insurance benefits and prepare treatment estimates
• Submit and follow up on insurance claims
• Collect payments and assist with financial arrangements
• Schedule and coordinate patient appointments and referrals
• Answer phones and provide an exceptional patient experience
• Communicate closely with the clinical team and participate in daily huddles
• Maintain accurate patient records and support front-office operations

Skills

Dental coordination

Dental insurance

Communication

Organization

Treatment discussion

Patient focus

Team orientation

Front-office experience

Job description

Patient Care Coordinator | The Dental Co. of Leesburg

Dental Office | Treatment Coordination & Insurance

Pay: $24–$30/hour

Schedule: Full-Time | Monday–Thursday hours vary between 6:30 AM–7:00 PM | One Friday per month, 7:00 AM–3:00 PM

About The Role

We are seeking an experienced, patient-focused Patient Care Coordinator (PCC) with strong treatment coordination and dental insurance experience. This is a key front-office role for someone who is detail-oriented, organized, confident discussing treatment and finances, and passionate about helping patients receive the care they need.

What You'll Do

• Present and coordinate treatment plans, fees, and payment options
• Follow up on unscheduled treatment and track case acceptance
• Verify insurance benefits and prepare treatment estimates
• Submit and follow up on insurance claims
• Collect payments and assist with financial arrangements
• Schedule and coordinate patient appointments and referrals
• Answer phones and provide an exceptional patient experience
• Communicate closely with the clinical team and participate in daily huddles
• Maintain accurate patient records and support front-office operations

What We're Looking For

• Dental treatment coordination experience strongly preferred
• Dental insurance experience required
• Excellent communication and customer service skills
• Highly organized and detail-oriented
• Confident discussing treatment, insurance, and financial options
• Patient-centric with strong follow-through
• Positive, professional, and team-oriented
• Previous dental front-office experience preferred

Benefits

• 401(k) Matching
• Health, Dental & Vision Insurance
• Life Insurance
• Paid Time Off & Holidays
• Employee Perks & Discounts

If you're experienced in treatment coordination and dental insurance and enjoy helping patients understand and move forward with their care, we'd love to hear from you!