Patient Care Coordinator

The VIOS Clinic; Highlands Ranch (CO); On-site; USD 42,000 - 56,000; Full time

Job summary

The VIOS Clinic is seeking a friendly, organized front desk coordinator to support patients and providers by coordinating key services. You will greet patients, answer phones, schedule visits, register patients, verify insurance, and manage referrals to ensure seamless care.

You will maintain accurate EHR records, promote data quality, and help with day-to-day clinic operations. The role emphasizes compassionate communication, teamwork, and building lasting patient relationships in a fast-paced,

Qualifications

• Strong customer service and interpersonal skills.
• Accuracy and attention to detail for EHR documentation and insurance processes.
• Organizational skills to coordinate schedules, referrals, and follow-ups.
• Professional communication skills, including phone and in-person interaction.
• Ability to work collaboratively in a fast-paced, patient-centered environment.

Responsibilities

• Greet patients and serve as a primary point of contact, answering phones and communicating with patients.
• Manage scheduling, patient registration, and insurance verification.
• Coordinate referrals and arrange follow-up visits to ensure continuity of care.
• Maintain accurate electronic health records (EHR) and ensure data quality.
• Support providers with day-to-day clinic coordination to promote efficient, patient-first experiences.
• Build and sustain long-term patient relationships through compassionate, clear communication.

Skills

Customer service

Interpersonal skills

EHR documentation

Insurance verification

Scheduling coordination

Job description

— Front-facing role supporting patients and providers by coordinating key patient services.

• Greet patients and serve as a primary point of contact, answering phones and communicating with patients.
• Manage scheduling, patient registration, and insurance verification.
• Coordinate referrals and arrange follow-up visits to ensure continuity of care.
• Maintain accurate electronic health records (EHR) and ensure data quality.
• Support providers with day-to-day clinic coordination to promote efficient, patient-first experiences.
• Build and sustain long-term patient relationships through compassionate, clear communication.

Qualifications & Skills

• Strong customer service and interpersonal skills.
• Accuracy and attention to detail for EHR documentation and insurance processes.
• Organizational skills to coordinate schedules, referrals, and follow-ups.
• Professional communication skills, including phone and in-person interaction.
• Ability to work collaboratively in a fast-paced, patient-centered environment.