Patient Care Coordinator

GPS Dental; Hayden (ID); On-site; USD 26,174 - 38,572; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical, dental, and vision insurance

401(k) with employer matching

Professional development opportunities

Job summary

GPS Dental in Hayden, ID is seeking a Patient Care Coordinator to join our team. This role is dedicated to providing exceptional patient care and support in a fast-paced environment. Candidates should have a minimum of one year of experience in a dental or healthcare front office setting, along with strong communication and organizational skills.

The role includes tasks such as greeting patients, verifying information, managing appointments, and coordinating with clinical staff. We offer competitive pay, benefits like medical and dental insurance, and a supportive work environment.

Qualifications

• Minimum of 1 year of experience in a dental or healthcare front office role required.
• Strong communication and interpersonal skills.
• High attention to detail and organizational skills.

Responsibilities

• Greet and check in patients, ensuring a welcoming and professional experience.
• Answer phones and manage appointment scheduling to maintain a productive schedule.
• Verify patient information and maintain accurate records.
• Perform insurance verification and provide basic benefit breakdowns to patients.
• Collect co-pays, balances, and process patient payments.
• Coordinate patient flow and support the clinical team as needed.
• Follow up with patients regarding appointments and treatment.
• Maintain an organized and efficient front office environment.

Skills

Dental front office experience

Patient scheduling

Insurance verification

Communication skills

Customer service skills

Tools

Practice management software

Job description

Patient Care Coordinator

Department: Front Office

Employment Type: Full Time

Location: Hayden, ID

Compensation: $19.00 - $28.00 / hour

Description

At Northwest Natural Dentistry, we are committed to providing exceptional, patient-centered dental care in a welcoming and comfortable environment. Our team focuses on building lasting relationships with patients through compassion, education, and personalized treatment. We believe every patient deserves high-quality care and an outstanding experience from the moment they walk through our doors.

Position Overview

Northwest Natural Dentistry is seeking an experienced and patient-focused Patient Care Coordinator to join our team. This role is ideal for someone with at least one year of experience in a dental or healthcare front office setting who thrives in a fast-paced environment and is passionate about delivering an exceptional patient experience.

Schedule

Full-time; schedule will be discussed during the interview process.

What We Offer

• Supportive and team-oriented work environment
• Opportunity for continued growth and development
• Competitive compensation based on experience
• Consistent schedule and work-life balance

Key Responsibilities

• Greet and check in patients, ensuring a welcoming and professional experience
• Answer phones and manage appointment scheduling to maintain a productive schedule
• Verify patient information and maintain accurate records
• Perform insurance verification and provide basic benefit breakdowns to patients
• Collect co-pays, balances, and process patient payments
• Coordinate patient flow and support the clinical team as needed
• Follow up with patients regarding appointments and treatment
• Maintain an organized and efficient front office environment

Skills, Knowledge and Expertise

• Minimum of 1 year of experience in a dental or healthcare front office role required
• Experience with dental insurance verification and patient scheduling preferred
• Familiarity with practice management software is a plus
• Strong communication and interpersonal skills
• High attention to detail and organizational skills
• Ability to multitask and work efficiently in a team environment
• Positive attitude and strong customer service mindset

Benefits

• Competitive hourly rate based on experience
• Paid Time Off (PTO)
• Medical, dental, and vision insurance options
• 401(k) with employer matching
• Professional development and growth opportunitiesSupportive, team-oriented work environment
• Modern technology and well-equipped operatories