Patient Care Coordinator

Partnerships for Dentists; Gallup (NM); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

401k Matching

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Paid Holidays

Employee Discounts

Job summary

Partnerships for Dentists is seeking a friendly Patient Care Coordinator to join our dental team. You’ll be the first contact for patients, handling scheduling, financial coordination, and follow-up to deliver exceptional care. The role requires strong communication, knowledge of dental terminology, and experience in a dental office.

Competitive pay of $15-$18/hour with a Monday–Friday 8am–5pm schedule, plus benefits such as health, dental, vision insurance and 401(k) matching.

Qualifications

• Outstanding communication and customer service skills.
• Knowledge of dental terminology and insurance processes (ADA codes a plus).
• Strong multitasking and organizational abilities.
• Comfortable using scripts and addressing patient objections.
• Team player with a positive attitude and flexible mindset.
• Dental office experience strongly preferred.

Responsibilities

• Greet patients and ensure a welcoming front-office experience
• Answer phones, confirm appointments, and manage daily schedules to meet productivity goals
• Present treatment plans, review fees, discuss payment options, and collect co-pays
• Verify insurance benefits, handle claims, and manage accounts receivable follow-up
• Maintain accurate patient records and support all aspects of front-office operations
• Coordinate referrals and follow through on patient care with specialists
• Track case acceptance, follow up on unscheduled treatment, and manage appointment cancellations
• Participate in daily huddles and communicate clearly with the clinical team
• Ensure HIPAA and OSHA compliance at all times
• Promote the practice by asking for reviews and referrals
• Support cleanliness and organization in both front office and shared areas

Skills

Communication

Customer service

Dental terminology

Insurance processes

Multitasking

Organizational skills

Script usage

Team player

Dental office experience

Job description

Dental Office | Front Office + Patient Relations

Pay & Schedule

• Pay: $15-$18/hour
• Schedule: Monday through Friday from 8am to 5pm

About The Role

We’re seeking a friendly, detail-oriented Patient Care Coordinator (PCC) to join our dental team! You’ll be the first point of contact for our patients and a key player in delivering an exceptional care experience—from scheduling to financial coordination to follow-up.

What You’ll Do

• Greet patients and ensure a welcoming front-office experience
• Answer phones, confirm appointments, and manage daily schedules to meet productivity goals
• Present treatment plans, review fees, discuss payment options, and collect co-pays
• Verify insurance benefits, handle claims, and manage accounts receivable follow-up
• Maintain accurate patient records and support all aspects of front-office operations
• Coordinate referrals and follow through on patient care with specialists
• Track case acceptance, follow up on unscheduled treatment, and manage appointment cancellations
• Participate in daily huddles and communicate clearly with the clinical team
• Ensure HIPAA and OSHA compliance at all times
• Promote the practice by asking for reviews and referrals
• Support cleanliness and organization in both front office and shared areas

What We’re Looking For

• Outstanding communication and customer service skills
• Knowledge of dental terminology and insurance processes (ADA codes a plus)
• Strong multitasking and organizational abilities
• Comfortable using scripts and addressing patient objections
• Team player with a positive attitude and flexible mindset
• Dental office experience strongly preferred

Benefits

• Competitive Salary
• 401(k) Matching
• Health, Dental, and Vision Insurance
• Life Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Employee Perks & Discounts

We’re ready for you to help us make a meaningful impact in patients’ lives while supporting a high-performing dental team.