Patient Care Coordinator

Align Ent And Allergy; Farmington Hills (MI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with employer contribution

Paid time off & holidays

Voluntary insurance options

Job summary

Michigan Ear Institute in Farmington Hills, MI is seeking a Patient Care Coordinator to join our growing team. The role blends administrative duties with clinical support, reporting to a PT and helping manage patient flow, scheduling, and front-desk tasks.

The position is full-time and in-person, with an hourly wage of $18. You will assist therapists with patient exercises, maintain the clinic, verify insurance, and support daily operations to ensure a smooth patient experience.

Qualifications

• High school diploma or GED required.
• Experience as a physical therapy technician/aide is helpful.
• Front desk receptionist experience preferred.
• Office365 and EMR systems knowledge; WebPT and/or Athena helpful.
• Excellent communication skills and ability to multitask in a clinical setting.
• Ability to take initiative and manage multiple priorities.

Responsibilities

• Assisting the Physical Therapists with patient exercises and movement as directed.
• Keeping the clinic clean and organized, and preparing treatment areas.
• Greeting patients and supporting front desk when needed (scheduling, check-in/out, insurance verifications).
• Help support clinic workflow and overall patient experience.

Skills

High school diploma

PT aide experience

Front desk experience

Office365 proficiency

EMR familiarity

Communication skills

Multitasking

Education

High school diploma or GED

Tools

WebPT

Athena

Job description

Job DetailsJob Location: Michigan Ear Institute - Farmington Hills - Farmington Hills, MI 48334Salary Range: $18.00 Hourly

Michigan Ear Institute, a rapidly‑growing provider of therapy services with a focus on Vestibular Rehabilitation, balance and fall prevention, is currently seeking a Patient Care Coordinator to join our growing organization and become part of our progressive team.

This position willboth assist the department with therapy services under the direction of a PT, and will also be responsible for administrative duties.

This is a full time, Monday-Friday position that is 100% in person.

Job responsibilities will include:

• Assisting the Physical Therapists with patient exercises and movement as directed


• Keeping the clinic clean & organized, as well as preparing treatment areas


• Greeting patients while also helping support front desk when needed in scheduling appointments, handling patient check‑in/out, verifying insurance, authorizations and any other work as necessary to help the clinic workflow efficiency

This combined role requires a pro‑active and self‑motivated person capable of multi‑tasking, with good organizational skills to help ensure smooth operations and positive patient experience. High proficiency and excellent communication skills are required.

Qualifications and benefits

• High school diploma or GED required


• Work experience as a physical therapy technician/aide is helpful


• Previous front desk receptionist experience preferred


• Computer skills - must be comfortable working in Office365 and EMR system. Knowledge of WebPT and/or Athena is helpful.


• Excellent communication skills and a desire to work with patients


• Ability to take initiative and manage multiple priorities

This is a great opportunity for someone seeking experience in a physical therapy setting or for someone who enjoys a blend of administrative work combined with working with patients.

Benefits:

• Medical, dental, vision offered the first of the month after 30 days


• Company paid life, short and long‑term disability coverage


• 401k with employer contribution


• Paid time off and paid holidays


• Voluntary insurance plans such as pet insurance, legal, identity theft, critical accident/illness etc.