Patient Care Coordinator

Rivertown-Dental-; Dewey Corners (WI); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Flexible scheduling

Medical and Vision insurance

Dental benefits

Paid time off

Paid education and training

Uniforms provided

Fun team environment

Job summary

Rivertown Dental in Arcadia, WI is seeking a Patient Care Coordinator to greet patients, schedule visits, and manage front desk operations with warmth and efficiency. You’ll be the friendly face and organized voice that sets the tone for every patient’s experience.

No dental background is required—training is provided. Join a supportive team that values accuracy, clear communication, and patient care in a welcoming setting.

Qualifications

• Positive, friendly attitude with genuine care for others.
• Strong communication and people skills.
• Organized and able to manage a busy environment.
• Willingness to learn new systems and processes.
• Team player who collaborates to help others succeed.
• No dental experience required; training provided.

Responsibilities

• Welcome patients warmly in person and over the phone.
• Help patients schedule and manage appointments.
• Assist with basic check-in and check-out processes.
• Answer questions and guide patients to resources.
• Support front desk and administrative tasks.
• Keep front office clean, organized, inviting.
• Collaborate with a supportive team.

Skills

People skills

Communication

Organization

Team player

Job description

Description

Patient Care Coordinator
Arcadia, WI
Full-Time (36 - 40 hours); Monday - Thursday

$20-$22/hour

About the Role

At Rivertown Dental, we believe that the first and last impression matters, and that starts with you. As a Patient Care Coordinator, you’ll be the friendly face and voice that helps patients feel comfortable, cared for, and confident from the moment they connect with us. Whether you're greeting someone at the front desk, helping them schedule their next visit, or answering a question, your role is all about creating a positive and supportive experience.

This is a great opportunity for someone who enjoys working with people, is naturally organized, and wants to grow in a healthcare setting. No dental experience? That’s okay. We’re happy to train the right person.

What You’ll Do

• Welcome patients with warmth and kindness, both in person and over the phone
• Help patients schedule and manage appointments
• Assist with basic check-in and check-out processes
• Answer questions and help guide patients to the right resources
• Support the team with general front desk and administrative tasks
• Keep the front office space clean, organized, and inviting
• Work alongside a supportive team that jumps in to help one another

What We’re Looking For

• A positive, friendly attitude and a genuine care for others
• Strong communication and people skills
• Ability to stay organized and manage a busy (but supportive!) environment
• Willingness to learn new systems and processes
• A team player who enjoys collaborating and helping others succeed

No prior dental experience required. We’ll teach you what you need to know.

What We Offer

• Flexible scheduling options
• A positive, team-first culture where you’re supported and valued
• On-the-job training and growth opportunities
• Medical & Vision insurance
• Dental benefits
• Paid Time Off and Holiday Pay
• Paid continuing education and training
• Uniforms provided
• Fun team environment that truly cares about each other

Why Rivertown Dental?

We’re a privately owned, growing dental practice in the Coulee Region with a strong focus on people; both our patients and our team. Here, you’re not just filling a role, you’re part of something bigger. We believe in creating a workplace where people feel supported, respected, and excited to come to work each day.