Patient Care Coordinator

LA ViE MD; Danville (CA); On-site; USD 29,000 - 69,000; Full time

Job summary

La Vie MD in Danville is seeking a Full Time Patient Care Coordinator to deliver an elevated patient experience. You will greet clients, answer inquiries, schedule appointments, and educate patients on skincare and wellness services.

The ideal candidate has at least 1 year of aesthetics or wellness clinic experience, is sales minded, and communicates clearly. This on-site role offers hourly pay from $21 to $50 plus 5% commission.

Qualifications

• Minimum 1 year experience in aesthetics or wellness clinics.
• Comfortable with sales, upselling and patient education.
• Excellent communication and customer service skills.

Responsibilities

• Greet patients and deliver an elevated patient experience.
• Answer calls, texts, and inquiries professionally.
• Schedule, reschedule, and confirm appointments.
• Educate patients on treatments, skincare, and wellness services.
• Support sales of skincare, packages, and treatments.
• Maintain front desk, retail area, and patient flow.
• Assist with social media content and clinic marketing when needed.
• Keep scheduling systems and patient leads updated.
• Support provider and team throughout the day.
• Maintain a clean, professional clinic environment.

Skills

Communication

Customer service

Sales experience

Tools

Scheduling systems

CRM / patient communication platforms

Job description

La Vie MD is hiring a Full Time Patient Care Coordinator for our Danville location.

We are looking for someone who is passionate about health, wellness, aesthetics, skincare, beauty, and patient experience. The ideal candidate is professional, reliable, organized, friendly, and confident with sales. This role is perfect for someone who enjoys connecting with patients, educating them on treatments and products, and helping convert inquiries into booked appointments.

Position: Full Time Patient Care Coordinator

Location: La Vie MD Danville

Pay: $21.00 to $50.00 per hour, including commission potential

Commission: 5% commission on eligible sales

Schedule: Full time

Role Responsibilities

• Greet patients and create a warm, elevated patient experience
• Answer phone calls, texts, and patient inquiries professionally
• Schedule, reschedule, and confirm appointments
• Follow up with leads and help convert inquiries into booked appointments
• Check patients in and out
• Educate patients on treatments, skincare, packages, and wellness services
• Support sales of skincare, packages, treatments, and wellness services
• Maintain organization of the front desk, retail area, and patient flow
• Assist with social media content and clinic marketing when needed
• Keep communication platforms, scheduling systems, and patient leads updated
• Support the provider and team throughout the day
• Maintain a clean, professional, and welcoming clinic environment

Requirements

• Minimum 1 year of aesthetics, med spa, dermatology, plastic surgery, or wellness clinic experience required

Sales Experience Required

• Experience with patient scheduling, lead follow up, and customer service preferred
• Comfortable with sales, upselling, and patient education
• Strong communication and customer service skills
• Professional, reliable, and self motivated
• Able to multitask in a fast paced clinic environment
• Passionate about aesthetics, skincare, wellness, and patient care
• Comfortable learning scheduling systems, patient communication platforms, and clinic protocols
• Positive attitude and team oriented mindset

About La Vie MD

La Vie MD is a modern aesthetics and wellness clinic focused on helping patients look and feel their best. We offer aesthetic treatments, skincare, wellness services, medical weight loss, IV therapy, laser treatments, facials, and more. We are looking for someone who wants to grow with our Danville team and be part of a patient focused, results driven clinic.