Patient Care Coordinator

Minneapolis Clinic of Neurology; Coon Rapids (MN); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Minneapolis Clinic of Neurology is seeking a front-line telephone receptionist to manage patient inquiries and route calls within a clinical setting. The role involves assessing call priority, routing messages, and directing callers to the appropriate departments with professional communication.

Responsibilities include scheduling computerized patient appointments, tests, and referrals as requested, ensuring accurate data entry and courteous service.

Responsibilities

• Answer and analyze telephone requests.
• Triage and assess importance of telephone calls using problem-solving skills and take/route messages as appropriate.
• Transfer or direct calls to appropriate person or department.
• Schedule computerized patient appointments, diagnostic testing and referrals as requested.

Job description

Brief Description

• Answer and analyze telephone requests.
• Triage and assess importance of telephone calls using problem-solving skills and take/route messages as appropriate.
• Transfer or direct calls to appropriate person or department.
• Schedule computerized patient appointments, diagnostic testing and referrals as requested.

Brief Description

• Answer and analyze telephone requests.
• Triage and assess importantn…