Patient Care Coordinator

Bedford Commons OB-GYN; Bedford (NH); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Dental Insurance

Vision Insurance

Health Insurance

Paid Holidays

401(K) Profit Sharing

Flexible Spending Account

Health Reimbursement Account

Life Insurance

Professional Development Assistance

Referral Program

Employee Discount

Job summary

Bedford Commons OB-GYN is expanding its front office team to greet patients, manage check-in/check-out, and coordinate visits across multiple NH offices.

The ideal candidate will have a high school diploma, customer service experience, proficiency with computers and scheduling systems, and a strong attendance record.

Qualifications

• High school diploma or GED preferred.
• Prior medical office, scheduling, customer service experience preferred.
• Ability to use computers and learn medical terminology.
• Good attendance is important.

Responsibilities

• Greet patients and check-in/check-out.
• Schedule future appointments efficiently.
• Answer incoming calls and assist with scheduling.
• Handle payments and maintain confidentiality.
• Verify and update patient demographics and insurance.
• Collaborate with care team across Bedford Commons OB-GYN.

Skills

Customer service

Scheduling

Communication

Data entry

Education

High school diploma or GED

Tools

Electronic scheduling system

Microsoft Office

Job description

It all starts with YOU! You are the first person our patients interact with and the last person they see when they leave.

We are expanding our front office team and seeking an enthusiastic, patient-focused, positive, individual to join our team. Our commitment to provide Uncommon Care to our patients starts with our front office team, making this role invaluable. In this role you will be the first point of contact for our patients greeting them and completing the check in process and completing their visit at our offices.

Job Responsibilities Include

• Provide a warm and inviting environment for our patients
• Greet patients with a welcoming, friendly attitude and assist them during the registration process and check out process
• Provide scheduling for future appointments in an efficient, positive manner
• Schedule appointments in person and over the phone utilizing an electronic system
• Professionally answer incoming calls from patients, assisting with scheduling appointments, taking messages, and providing office information
• Work with and maintain confidential data in a professional manner
• Collect payments from patients
• Review and update patient demographic and insurance information
• Work collaboratively with full Bedford Commons OBGYN care team to provide the best possible care to our patients

Available full time Monday through Friday during our hours of operation.

Qualifications

High school diploma or GED preferred. Prior medical office, scheduling, customer service, experience preferred. Ability to use computers, ability to learn medical terminology, basic math, have better than average attendance, ability to read and type in English.

Work Week

Monday – Friday, office hours are 7:00 am-4:00 pm or 7:30 am to 4:30 pm. Begin and end times may flex based on schedule and location.

Job Location

Offices in Bedford, Londonderry, Windham and Derry, NH – person hired for position will potentially rotate to other offices during and after training.

Pay

starting at $18.50 per hour. Rate will vary based on skills, experience, and/or qualifications

Benefits

• Dental Insurance
• Vision Insurance
• Health Insurance
• Generous Earned time
• Alfac and Colonial products
• Paid Holidays
• Employee Discount
• 401(K) Profit Sharing
• Flexible Spending Account
• Health Reimbursement Account
• Life Insurance
• Professional Development Assistance
• Referral Program