Patient Access Coordinator — Weekdays, Front Desk

Bedford Commons OBGYN; Londonderry (NH); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Benefits from day one

No evenings or weekends

Job summary

Bedford Commons OBGYN is seeking a Patient Access Representative to greet patients, manage check-in, verify eligibility, collect co-pays, and handle registrations with care in a fast-paced clinical setting.

This full-time front desk role emphasizes compassionate service, strong communication, accuracy, HIPAA compliance, and teamwork across Londonderry and other NH locations, with a stable weekday schedule and no evenings or weekends.

Qualifications

• High school diploma or equivalent required.
• Customer service experience preferred.
• Experience in a medical office or healthcare setting preferred but not required.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with computers and willingness to learn new systems.

Responsibilities

• Greet and check-in patients in a warm, professional manner.
• Explain procedures and registration requirements to patients.
• Schedule appointments using an electronic scheduling system.
• Manage high-volume patient call queues professionally.
• Collect co-payments and process transactions accurately.
• Verify and update patient demographic and insurance information.
• Maintain confidentiality of patient information in accordance with HIPAA.
• Navigate multiple computer systems and software platforms.
• Collaborate with clinical and administrative teams to ensure smooth patient flow.
• Support a team-based approach to enhance the patient experience.
• Maintain regular attendance per policy.
• Perform additional duties as assigned by management.

Skills

Customer service

Communication

Multitasking

HIPAA awareness

Education

High school diploma or equivalent

Tools

Electronic scheduling system

Medical office software

Job description

Bedford Commons OBGYN is seeking a Patient Access Representative to greet patients, manage check-in, verify eligibility, collect co-pays, and handle registrations with care in a fast-paced clinical setting.

This full-time front desk role emphasizes compassionate service, strong communication, accuracy, HIPAA compliance, and teamwork across Londonderry and other NH locations, with a stable weekday schedule and no evenings or weekends.