Optometric Technician

Keplr-Vision-Group; Ashland (OR); On-site; USD 38,000 - 50,000; Full time

Job summary

Artisan Eyeworks in Ashland, OR is seeking an Optometric Technician I to support optometrists with pre-screening, diagnostic tests, and patient education, ensuring a smooth, friendly patient experience.

You will help with contact lens training, insurance verification, scheduling, and documenting exams, working in a collaborative team that values growth, attention to detail, and compassionate patient care.

Qualifications

• 1+ year of customer service experience (optometric experience preferred but not required)
• Excellent verbal and written communication to educate and connect with patients
• Strong organizational and time management abilities in a fast-paced environment
• Team-oriented with a desire to learn and improve
• Detail-focused with ability to document patient exams accurately
• Flexible to accommodate changing schedules and team needs

Responsibilities

• Assist optometrists in delivering patient care from pre-screening to post-exam follow-up
• Perform diagnostic tests and collect patient medical histories
• Guide patients in contact lens training, insurance verification, and scheduling
• Coordinate appointments and office communications to ensure smooth patient flow
• Collaborate with the team to meet individual and collective goals for patient care

Skills

Customer service

Communication

Time management

Teamwork

Detail oriented

Flexibility

Job description

Optometric Technician - Artisan Eyeworks

Are you passionate about eye care and making a real difference in patients' lives? Join our team as an Optometric Technician I and help provide top-tier care while creating a seamless patient experience. This is your opportunity to work alongside skilled optometrists, develop your technical expertise, and become part of a team that truly values both eyes and the people behind them!

What You’ll Do:

• Assist optometrists in delivering outstanding patient care, from pre-screening to post-exam follow-up
• Perform diagnostic tests, gather patient medical histories, and assist in educating patients about their vision benefits
• Guide patients in contact lens training, insurance verification, and scheduling their next visit
• Ensure smooth patient flow by coordinating appointments and managing office communications
• Work closely with your team to meet individual and collective goals for optimal patient care and satisfaction

What We’re Looking For:

• 1+ year of experience in customer service (optometric experience preferred but not required!)
• Excellent communication skills, both verbal and written, with the ability to educate and connect with patients
• Strong organizational and time management abilities—you’ll be multitasking in a fast-paced environment
• Team-oriented with a passion for self-improvement and a desire to learn new skills
• Detail-focused and capable of documenting patient exams and procedures with accuracy
• Flexibility to accommodate changing schedules as needed and a proactive attitude toward team success

Why You’ll Love Working Here:

• Opportunities for growth - Whether you're looking to expand your clinical skills or move into leadership, there’s room for you to grow and advance.
• Comprehensive training - We’ll equip you with the skills to succeed, even if you’re new to optometry!
• A dynamic team environment where your contributions matter and your growth is supported.
• Great benefits and a positive work-life balance to ensure you thrive both professionally and personally.