Patient Care Coordination Specialist

Health First; Melbourne (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Health First in Florida is seeking a Health Unit Coordinator to support clinical care teams by coordinating admissions, transfers, and discharges while communicating with patients, families, and staff. The role emphasizes accuracy in order processing and chart maintenance within a high-activity unit.

The position requires strong multitasking and communication skills to manage call lights, appointments, and documentation under pressure, ensuring safe and efficient patient care and a positive

Qualifications

• Proficiency in Microsoft Office – Outlook, Word, Excel, PowerPoint, etc.
• Ability to proficiently speak and understand English.

Responsibilities

• Provides services to customers/patients and families with sensitivity and respect for their care by responding to concerns, requests, or emergencies appropriately.
• Serves as a resource to customers/patients and clinical staff by answering call lights and facilitating communication between licensed practitioners and clinical staff.
• Coordinates and schedules customer/patient appointments, transportation, and files all admission, discharge, and unit transfers in a timely manner while maintaining demographic information and medical charts.
• Processes orders in a timely manner ensuring high quality care and communicates vital information to applicable clinical staff.
• Maintains Teletracking for nursing unit documenting all appropriate and accurate information and ensuring a clean work environment.
• Contributes to positive customer/patient experience as reflected in satisfaction and HCAHP scores and through bedside reports.
• Acts as unit SuperUser with applicable software applications and downtime procedures.
• May have limited access to medication storage as needed.

Skills

Critical thinking

Problem solving

Multi-tasking

Communication

Stress management

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Health First in Florida is seeking a Health Unit Coordinator to support clinical care teams by coordinating admissions, transfers, and discharges while communicating with patients, families, and staff. The role emphasizes accuracy in order processing and chart maintenance within a high-activity unit.

The position requires strong multitasking and communication skills to manage call lights, appointments, and documentation under pressure, ensuring safe and efficient patient care and a positive