Care Coordinator: Case Management & Discharge Planning

UF Health; Saint Augustine (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

UF Health is seeking a dedicated Care Coordinator to help patients arrange follow-up care with primary care physicians and specialists, and to support discharge planning activities. The role emphasizes strong communication and organizational skills, with access to community resources to assist patient transitions.

The position requires 1–2 years of clerical or customer service experience or equivalent, and a High School diploma or GED; an Associates degree is preferred.

Qualifications

• High School diploma or GED is required.
• Associates degree preferred.
• 1-2 years clerical, secretarial, or customer service experience or equivalent.
• Hospital setting preferred.

Responsibilities

• Assist patients in arranging follow-up care with primary care physicians and specialists.
• Assist discharge planning activities: transportation, referrals, service authorizations, and delivering patient notices.

Skills

Interpersonal skills

Organizational skills

Community resources knowledge

PC skills and typing

Education

High School diploma or GED

Associates degree

Tools

Outlook

Word

Excel

Job description

UF Health is seeking a dedicated Care Coordinator to help patients arrange follow-up care with primary care physicians and specialists, and to support discharge planning activities. The role emphasizes strong communication and organizational skills, with access to community resources to assist patient transitions.

The position requires 1–2 years of clerical or customer service experience or equivalent, and a High School diploma or GED; an Associates degree is preferred.