Patient Care Coordination Specialist

CenterWell; Cedar Rapids (IA); On-site; USD 40,000 - 52,000; Full time

Job summary

CenterWell Home Health is seeking a Patient Services Coordinator to manage patient schedules, coordinate with field staff and clinicians, and support day-to-day office operations. The role emphasizes strong communication, organization, and the ability to manage multiple tasks in a dynamic home health setting.

Responsibilities include scheduling visits, reviewing care plans, generating scheduling reports, and ensuring continuity of care while supporting branch staff.

Qualifications

• Must possess excellent communication skills and the ability to interact with a diverse group of individuals.
• Strong organizational skills with the ability to manage and prioritize multiple assignments.
• At least 1 year of home health experience.
• Coding certification is preferred.
• Prior packet review / QI experience preferred.

Responsibilities

• Schedule visits for patients and coordinate with field staff, patients, and physicians.
• Maintain care coordination and continuity of care; assist with day-to-day office and staff management.
• Serve as back-up during busy times (lunch hour) and handle calls from field staff.
• Run scheduling reports (Agent Summary Report, Missed Visits).
• Prepare weekly agent schedules and review productivity/geographic issues for approval.

Skills

Communication

Organizational skills

Multitasking

Home health experience

Packet review / QI

Coding certification

Job description

CenterWell Home Health is seeking a Patient Services Coordinator to manage patient schedules, coordinate with field staff and clinicians, and support day-to-day office operations. The role emphasizes strong communication, organization, and the ability to manage multiple tasks in a dynamic home health setting.

Responsibilities include scheduling visits, reviewing care plans, generating scheduling reports, and ensuring continuity of care while supporting branch staff.