Patient Care Consultant

Jushi Holdings Inc.; Reading (Berks County); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein innovatives Unternehmen im schnell wachsenden Cannabis-Sektor sucht einen Dispensary Patient Consultant, der eine bedeutende Rolle im Kundenservice spielt. In dieser Position bieten Sie außergewöhnlichen Service und unterstützen Patienten durch eine einzigartige Einkaufserfahrung. Ihre Aufgaben umfassen die Durchführung von Store-Touren, die Beantwortung von Fragen und die Einhaltung von Sicherheits- und Gesundheitsrichtlinien. Wenn Sie leidenschaftlich daran interessiert sind, das Leben der Menschen zu verbessern und in einem dynamischen Umfeld arbeiten möchten, ist diese Rolle perfekt für Sie.

Benefits

Medizinische Versicherung

Zahnversicherung

Sehversicherung

Lebensversicherung

Invaliditätsversicherung

Flexible Ausgaben

Bezahlte Freizeit

401(k)

Feiertage

Qualifications

• Mindestens 2 Jahre Erfahrung im Einzelhandels-Kundenservice.
• Starke Fähigkeiten im Multitasking, sowohl am Telefon als auch persönlich.

Responsibilities

• Hervorragenden Kundenservice bieten und Fragen beantworten.
• Produktempfehlungen basierend auf Forschung geben.

Skills

Kundenservice

Multitasking

Computerkenntnisse

Mathematik

Bilingual in Spanish

Education

High School diploma or GED

Associate or Bachelor’s degree

Tools

POS-System

Job description

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Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Dispensary Patient Consultant plays a vital role in delivering exceptional customer service and providing a distinctive shopping experience that drives sales. This role primarily involves assisting patrons and patients through concierge-level service, conducting daily operations within the retail location while adhering to company policies and industry regulations.

What You Will Do

1. Adhere to the company mission statement and core values, maintaining high ethical standards and professionalism.
2. Provide outstanding, accurate customer service by answering questions and addressing concerns.
3. Lead store tours, making product recommendations based on ongoing research of available products.
4. Maintain thorough knowledge of patient and member benefits, discounts, coupons, and promotions; encourage memberships for medical guests.
5. Follow product handling procedures, including safety, health policies, and regulatory compliance.
6. Keep the store clean and organized by stocking items, sweeping, mopping, and sanitizing.
7. Operate the cash register, POS system, and manage cash drawer.
8. Work collaboratively to meet sales, guest satisfaction, and compliance goals within designated timelines.
9. Perform other duties as assigned.

What We Are Looking For

• High School diploma or GED required; Associate or Bachelor’s degree preferred.
• Minimum of 2 years’ experience in retail customer service.
• Excellent computer, math, language, and reasoning skills.
• Bilingual in Spanish preferred.
• Strong multi-tasking skills, both over the phone and in person.
• Occasional local travel as needed.

Physical Requirements

• Constant desk-based computer tasks.
• Frequent standing and walking.
• Occasional reaching, grasping, lifting up to 50 pounds, twisting, bending, kneeling, and crawling.

What We Offer

We provide benefits including Medical, Dental, Vision, Life, Disability insurance, Flexible Spending Accounts, Paid Time Off, Holidays, and 401(k).

Please note that duties and responsibilities may change at any time without notice.

Jushi is an equal-opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, marital status, pregnancy, veteran status, genetic information, political affiliation, or other protected characteristics.