Patient Care Concierge & Scheduling Coordinator

Jobtome; Sunrise Manor (NV); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid time off & holidays

Health insurance

401(k) & stock purchase

Education reimbursement

Job summary

UnitedHealth Group in Las Vegas, NV is seeking an Associate Patient Care Coordinator to handle appointment scheduling, patient registration, and cashiering in a front-office role. The position involves answering calls, greeting patients, and supporting back-office staff to ensure smooth patient flow.

Typical schedule is Monday–Friday, 8am–5pm Pacific Time. The role offers comprehensive benefits and opportunities for growth within a major healthcare organization in the United States.

Qualifications

• High School Diploma/GED
• 1+ years of experience in customer service
• 1+ years of experience providing administrative support in a healthcare, medical office, and/or health insurance environment
• Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint

Responsibilities

• Schedule patient appointments, verifying correct visit type and primary care provider
• Greet patient and check in/out; ensure demographics and insurance information are correct
• Collect co-pays and adhere to cash handling policies
• Maintain waiting room cleanliness and communicate information to patients
• Work with back office staff to ensure smooth patient flow
• Resolve service issues and escalate to management or clinical staff when needed
• Assist coworkers and float to other areas as requested

Skills

Customer service

Administrative support

Microsoft Excel

Microsoft Word

Microsoft Outlook

Education

High School Diploma/GED

Tools

EMR software

IDX system

Job description

UnitedHealth Group in Las Vegas, NV is seeking an Associate Patient Care Coordinator to handle appointment scheduling, patient registration, and cashiering in a front-office role. The position involves answering calls, greeting patients, and supporting back-office staff to ensure smooth patient flow.

Typical schedule is Monday–Friday, 8am–5pm Pacific Time. The role offers comprehensive benefits and opportunities for growth within a major healthcare organization in the United States.