Patient Care Concierge & Front Desk Coordinator

Optum; Summerlin South (NV); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental, Vision

401(k)

Education Reimbursement

Employee Discounts

Job summary

UnitedHealth Group in Las Vegas, NV, is seeking an Associate Patient Care Coordinator to handle appointment scheduling, patient registration, and front-office duties. You will greet patients, check in/out, verify demographics and insurance, and assist with cashiering in IDX.

This role requires a High School Diploma, 1+ year of customer service and healthcare admin experience, plus basic MS Office skills. The position offers steady hours, benefits, and opportunities for growth within a nationally

Qualifications

• High School Diploma or GED required.
• 1+ years of experience in customer service.
• 1+ years of experience providing administrative support in healthcare or health insurance.
• Beginner proficiency with Microsoft Excel, Word, Outlook and PowerPoint.

Responsibilities

• Schedule patient appointments and verify visit type and PCP.
• Greet patients and check them in/out; verify demographic and insurance info in IDX.
• Collect co-pays and follow cash handling policies.
• Maintain waiting room cleanliness and communicate with patients.
• Coordinate with back-office to ensure smooth patient flow.
• Address service issues and escalate when needed.
• Assist colleagues and float to other areas as required.

Skills

Customer service

Administrative support

Data entry

Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

Job description

UnitedHealth Group in Las Vegas, NV, is seeking an Associate Patient Care Coordinator to handle appointment scheduling, patient registration, and front-office duties. You will greet patients, check in/out, verify demographics and insurance, and assist with cashiering in IDX.

This role requires a High School Diploma, 1+ year of customer service and healthcare admin experience, plus basic MS Office skills. The position offers steady hours, benefits, and opportunities for growth within a nationally