Patient Care Concierge & Medical Receptionist

Optum; Southington (CT); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

Short-term disability

Long-Term Disability

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Job summary

ProHealth Physicians, part of Optum, is hiring a Medical Receptionist for Southington Internal Medicine. This full-time 40‑hour/week role supports check-in, insurance data, and patient scheduling in a collaborative clinical team.

You will greet patients, verify demographics, collect co-pays, and help maintain accurate EHR entries. Strong customer service and Microsoft Office skills are required.

Qualifications

• High School Diploma or GED required.
• 1+ years of receptionist experience.
• Proficiency with Microsoft Office products.

Responsibilities

• Greet patients and conduct check-in process.
• Collect or verify demographic information and load insurance details.
• Verify eligibility and schedule follow-ups as needed.
• Scan insurance cards and post payments in the PM system.
• Close payment batches and balance cash per procedures.
• Assist teammates to ensure smooth office operations.

Skills

Customer service

Communication

Microsoft Office

Attention to detail

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

ProHealth Physicians, part of Optum, is hiring a Medical Receptionist for Southington Internal Medicine. This full-time 40‑hour/week role supports check-in, insurance data, and patient scheduling in a collaborative clinical team.

You will greet patients, verify demographics, collect co-pays, and help maintain accurate EHR entries. Strong customer service and Microsoft Office skills are required.