Patient Services Concierge — Front Desk & $500 Sign-On

Tenet Healthcare; Tucson (AZ); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Paid time off

Career development

Health savings accounts

Employee Assistance program

Employee discount program

Voluntary benefits (pet insurance)

Job summary

Tenet Physician Resources in Tucson is seeking a non-exempt medical office receptionist to support front office processes in a physician practice. The role includes greeting patients, verifying demographics, scheduling appointments, and handling referrals and billing tasks.

The position requires a high school diploma and at least one year of customer service, preferably in healthcare. A $500 sign-on bonus is available for new hires, with opportunities for career development within Tenet.

Qualifications

• High school diploma or GED is required.
• One year of customer service experience, preferably in a hospital or physician office setting.

Responsibilities

• Greets patients entering the practice.
• Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.
• Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system.
• Checks out patients and assists them with referral processing and scheduling.
• Collects co-pays and posts charges.
• Processes charge entry and patient balances.
• Distributes information to patients regarding office policies, procedures, and practice information.
• Explains the patient portal and assists with patient enrollment.

Skills

Customer service

Front desk

HIPAA compliance

Phone skills

Education

High school diploma / GED

Job description

Tenet Physician Resources in Tucson is seeking a non-exempt medical office receptionist to support front office processes in a physician practice. The role includes greeting patients, verifying demographics, scheduling appointments, and handling referrals and billing tasks.

The position requires a high school diploma and at least one year of customer service, preferably in healthcare. A $500 sign-on bonus is available for new hires, with opportunities for career development within Tenet.