Patient Care Concierge — Medical Office Receptionist

Bayview Physicians Group; Suffolk (VA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Bayview Physicians Group in Suffolk, VA is seeking a Medical Office Receptionist to welcome patients and support daily operations with a friendly, professional demeanor.

You’ll handle front-desk duties, schedule appointments, manage check-in/out, and ensure patient privacy under HIPAA. The role emphasizes teamwork, strong communication, and a positive patient experience in a fast-paced outpatient setting.

Qualifications

• Experience in a medical office or healthcare setting preferred.
• Outstanding customer service and communication skills.
• Strong multitasking abilities in a fast-paced environment.
• Professional and team-first attitude with patient-care focus.

Responsibilities

• Greet and assist patients warmly in person and over the phone.
• Schedule appointments accurately while balancing efficiency and patient needs.
• Manage patient check-in and check-out; collect and document required information.
• Route messages and documentation through the EMR system.
• Provide essential administrative support to keep daily operations running smoothly.

Skills

Customer service

Multitasking

Attention to detail

Phone/Computer skills

Tools

EMR software

Job description

Bayview Physicians Group in Suffolk, VA is seeking a Medical Office Receptionist to welcome patients and support daily operations with a friendly, professional demeanor.

You’ll handle front-desk duties, schedule appointments, manage check-in/out, and ensure patient privacy under HIPAA. The role emphasizes teamwork, strong communication, and a positive patient experience in a fast-paced outpatient setting.