Patient Care Concierge – Medical Office Front Desk

Bayview Physicians Group; Chesapeake (VA); Hybrid; USD 18,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

Team-oriented culture

Growth opportunities

Competitive pay

Job summary

Bayview Physicians Group in Chesapeake, VA is seeking a friendly Medical Office Receptionist who can set a positive tone for patient care.

You’ll greet patients, schedule appointments, manage check-in/out, and route messages through the EMR system while safeguarding HIPAA.

This full-time role offers comprehensive benefits, team-oriented culture, growth opportunities, and pay ranging from $13 to $25 per hour, depending on experience.

Qualifications

• Outstanding customer service and communication skills.
• Strong multitasking abilities and attention to detail in a fast-paced environment.
• Comfort using phones, computers, and scheduling systems.
• Previous experience in a medical office or healthcare setting preferred.
• A positive, team-first mindset with a professional approach to patient care.

Responsibilities

• Greet and assist patients warmly and professionally—both in person and over the phone
• Schedule appointments accurately while balancing efficiency and patient needs
• Manage patient check-in and check-out, ensuring all required information is collected and documented
• Route messages and documentation through the electronic medical record (EMR) system
• Provide essential administrative support to keep daily operations running smoothly
• Safeguard patient privacy and maintain strict confidentiality in compliance with HIPAA standards

Skills

Customer service

Communication

Multitasking

Phone & scheduling

Team player

Tools

EMR system

Job description

Bayview Physicians Group in Chesapeake, VA is seeking a friendly Medical Office Receptionist who can set a positive tone for patient care.

You’ll greet patients, schedule appointments, manage check-in/out, and route messages through the EMR system while safeguarding HIPAA.

This full-time role offers comprehensive benefits, team-oriented culture, growth opportunities, and pay ranging from $13 to $25 per hour, depending on experience.