Patient-First Medical Office Receptionist

Bayview Physicians Group; Norfolk (VA); Hybrid; USD 18,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits package

Growth opportunities within expanding，

Competitive compensation

Job summary

Bayview Physicians Group in Norfolk, VA is seeking a friendly Medical Office Receptionist to be the first point of contact and set the tone for patient care. You will greet patients, answer phones, and support daily operations in a fast-paced outpatient setting.

The role emphasizes exceptional customer service, HIPAA confidentiality, and accurate scheduling using EMR systems. Previous healthcare office experience is preferred, and the team offers comprehensive benefits and growth opportunities.

Qualifications

• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Experience in a medical office setting preferred.
• Comfort with phones, computers, and scheduling systems.

Responsibilities

• Greet and assist patients warmly and professionally in person and on the phone.
• Schedule appointments accurately while balancing efficiency and patient needs.
• Manage patient check-in and check-out and document required information.
• Route messages and documentation through the EMR system.
• Provide essential administrative support to keep daily operations running smoothly.
• Safeguard patient privacy and maintain HIPAA compliance.

Skills

Customer service

Communication

Multitasking

Attention to detail

Phone systems

Scheduling systems

Computer literacy

EMR software

Tools

EMR software

Job description

Bayview Physicians Group in Norfolk, VA is seeking a friendly Medical Office Receptionist to be the first point of contact and set the tone for patient care. You will greet patients, answer phones, and support daily operations in a fast-paced outpatient setting.

The role emphasizes exceptional customer service, HIPAA confidentiality, and accurate scheduling using EMR systems. Previous healthcare office experience is preferred, and the team offers comprehensive benefits and growth opportunities.