Patient Care Concierge — Medical Office Front Desk

Maine Optometry, P.A.; Brunswick (ME); On-site; USD 32,000 - 44,000; Full time

Job summary

Maine Optometry, P.A. in Brunswick, ME is seeking full-time Patient Care Services team members to deliver excellent patient care. No prior medical office experience is required as comprehensive training is provided.

Responsibilities include front-desk duties, answering calls, greeting patients, data entry, scheduling, and billing insurance while keeping patients informed. We value a friendly, detail-oriented, and team-focused attitude.

Qualifications

• High school graduate or equivalent.
• Previous medical office experience not required but preferred.
• Strong customer service skills and ability to learn software.
• Familiarity with computers and ability to learn new software.

Responsibilities

• Provide excellent customer service to patients, vendors, and patrons.
• Perform routine clerical work, data entry, and provide information on policies and procedures.
• Schedule patient appointments and manage reception flow.
• Bill and submit services to insurance companies while informing patients.

Skills

Customer service

Communication

Team player

Computer literacy

Adaptability

Listening

Phone etiquette

Education

High school diploma or equivalent

Job description

Maine Optometry, P.A. in Brunswick, ME is seeking full-time Patient Care Services team members to deliver excellent patient care. No prior medical office experience is required as comprehensive training is provided.

Responsibilities include front-desk duties, answering calls, greeting patients, data entry, scheduling, and billing insurance while keeping patients informed. We value a friendly, detail-oriented, and team-focused attitude.