Patient Concierge & Scheduling Specialist

MaineHealth; Biddeford (ME); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Paid parental leave

Flexible work options

Student loan assistance

Professional development opportunities

Job summary

MaineHealth in Biddeford, ME is seeking a Patient Service Representative to greet patients, answer telephones, and schedule appointments while performing general office duties. This role supports a busy medical office environment and emphasizes strong customer service and administrative skills.

The position requires a high school diploma or GED and preferred experience in a medical office with proficient computer skills.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Previous office experience with medical office experience preferred.
• Additional Skills: Proficient computer skills.

Responsibilities

• Greet patients at the front desk and answer phones.
• Schedule appointments and manage basic office duties.
• Assist with general administrative tasks as assigned.

Skills

Customer service

Phone etiquette

Computer proficiency

Education

High school diploma or GED

Job description

MaineHealth in Biddeford, ME is seeking a Patient Service Representative to greet patients, answer telephones, and schedule appointments while performing general office duties. This role supports a busy medical office environment and emphasizes strong customer service and administrative skills.

The position requires a high school diploma or GED and preferred experience in a medical office with proficient computer skills.