Patient Care Concierge: Front Desk & Scheduling

Cook Children's Medical Center; Aubrey (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Cook Children’s Medical Center in Aubrey Primary Care is seeking a Medical Receptionist to greet patients and manage front-desk activities for a busy clinic. You will handle scheduling, registrations, billing and payment collection to support smooth patient flow and accurate records.

The role requires strong communication and interpersonal skills, with the ability to adapt to staffing changes and patient volumes. A high school diploma and customer-service experience are essential.

Qualifications

• High School diploma or equivalent required.
• Customer service experience preferred.
• Exhibit good interpersonal and communication skills.

Responsibilities

• Greet patients and establish a friendly intake and check-out encounter for each visit.
• Schedule, register, billing and payment collection activities for clinic patients.
• Answer phones promptly and courteously; maintain patient flow and 부ous scheduling.
• Learn and understand diversified insurance plans and medical terminology.

Skills

Interpersonal skills

Communication skills

Customer service

Education

High School diploma

Job description

Cook Children’s Medical Center in Aubrey Primary Care is seeking a Medical Receptionist to greet patients and manage front-desk activities for a busy clinic. You will handle scheduling, registrations, billing and payment collection to support smooth patient flow and accurate records.

The role requires strong communication and interpersonal skills, with the ability to adapt to staffing changes and patient volumes. A high school diploma and customer-service experience are essential.