Patient Services Front Desk Specialist

CCPN Cook Children's Physician Network; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

CCPN Cook Children's Physician Network is seeking a Medical Receptionist for the Aubrey Primary Care location. The role focuses on greeting patients, managing intake/outtake, and ensuring smooth patient flow in a 40-hour workweek.

Responsibilities include answering phones, scheduling, registering, and handling billing and payments while adhering to clinic policies. Prior customer service and strong communication are required.

Qualifications

• High School graduate or equivalent required.
• Customer service experience encouraged.
• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure in public and physician settings.

Responsibilities

• Greet patients and establish a friendly intake and checkout encounter.
• Answer phones promptly and courteously; schedule, register, and collect payments.
• Manage patient flow and assist with billing and insurance terminology.
• Learn and understand diversified insurance plans and medical terminology.

Skills

Communication skills

Interpersonal skills

Customer service

Phone etiquette

Education

High School diploma or equivalent

Job description

CCPN Cook Children's Physician Network is seeking a Medical Receptionist for the Aubrey Primary Care location. The role focuses on greeting patients, managing intake/outtake, and ensuring smooth patient flow in a 40-hour workweek.

Responsibilities include answering phones, scheduling, registering, and handling billing and payments while adhering to clinic policies. Prior customer service and strong communication are required.