Compassionate Patient Services Coordinator

US Oncology Inc.; Hackensack (NJ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Wellness program

Health savings account

401(k)

Life insurance

Disability insurance (short-term)

Disability insurance (long-term)

EAP

PTO and holidays

Tuition discounts

Job summary

RCCA is seeking a compassionate Patient Services Coordinator to be the first point of contact for patients and families in Hackensack, NJ. The role includes greeting patients, processing intake forms, collecting payments, scheduling follow-up visits, and maintaining a welcoming front-desk area.

Qualified candidates have a high school diploma, reception/office experience, and proficiency with Microsoft Office applications. Comprehensive benefits are offered as part of the compensation package.

Qualifications

• High school diploma or equivalent.
• Receptionist or office experience preferred.
• Proficiency with Microsoft Office (Outlook, Word, Excel) required.
• Must complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Collects, proofs for completeness, and files patient forms; updates demographics and insurance information.
• Collects co-pays and balances; provides receipt.
• Schedules returning appointments and provides appointment details to patients.
• Maintains lobby area and office supplies.
• Ensures confidentiality and HIPAA compliance.

Skills

Adaptability

Work ethic

Quality focus

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Word

Excel

Job description

RCCA is seeking a compassionate Patient Services Coordinator to be the first point of contact for patients and families in Hackensack, NJ. The role includes greeting patients, processing intake forms, collecting payments, scheduling follow-up visits, and maintaining a welcoming front-desk area.

Qualified candidates have a high school diploma, reception/office experience, and proficiency with Microsoft Office applications. Comprehensive benefits are offered as part of the compensation package.