Clinic Front Office & Patient Experience Coordinator

Benchmark Physical Therapy; Spring Hill (KS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Annual paid Charity Day

Medical, Dental, Vision, Life, Short‑/

3-week Paid Time Off plus paid holid a

401K + company match

Job summary

SERC Physical Therapy in Spring Hill, KS is seeking a Patient Care Coordinator to join our team and support clinic growth through efficient front-office operations. The PCC-I will work closely with the Clinic Director to ensure smooth patient intake and clinic procedures.

The role emphasizes excellent customer service, referral intake, insurance verification, and scheduling, with opportunities to learn multiple clinic processes and contribute to a welcoming patient experience.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and customer service skills.
• Ability to multitask and manage time effectively.
• Strong time management and organizational abilities.

Responsibilities

• Collect all money due at time of service.
• Convert referrals into evaluations and schedule visits.
• Greet patients and provide welcoming front-desk service.
• Verify insurance coverage and collect payments as needed.
• Maintain an organized front office workspace and assist team.

Skills

Communication skills

Multitask

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

SERC Physical Therapy in Spring Hill, KS is seeking a Patient Care Coordinator to join our team and support clinic growth through efficient front-office operations. The PCC-I will work closely with the Clinic Director to ensure smooth patient intake and clinic procedures.

The role emphasizes excellent customer service, referral intake, insurance verification, and scheduling, with opportunities to learn multiple clinic processes and contribute to a welcoming patient experience.