Patient Care & Clinician Support Coordinator

Silversmith Capital Partners; Walnut Creek (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401k with match

Paid parental leave

Paid time off

Employee Assistance Program

Job summary

LifeStance Health is seeking a Medical Services Coordinator in Walnut Creek, CA to coordinate medical care and support patients and clinicians. The role focuses on delivering high-quality service for in-person and remote patients, with a starting wage of $23.50 per hour plus incentive potential.

Responsibilities include assisting clinicians with administrative duties, handling patient communications, and coordinating referrals while maintaining HIPAA compliance and strong customer service

Qualifications

• High School diploma or equivalent required.
• Associates or Bachelor's degree preferred.
• 1+ year of experience in healthcare operations, customer service, or similar role.

Responsibilities

• Coordinate medical care and support to patients and clinicians to ensure quality service.
• Respond to patient needs, manage calls, and assist with telehealth access and portal issues.
• Assist clinicians with administrative tasks and coordinate patient communications.

Skills

Multitasking

Communication skills

MS Office & EMRs

HIPAA compliance

Team collaboration

Education

High School diploma

Associates/Bachelor's preferred

Job description

LifeStance Health is seeking a Medical Services Coordinator in Walnut Creek, CA to coordinate medical care and support patients and clinicians. The role focuses on delivering high-quality service for in-person and remote patients, with a starting wage of $23.50 per hour plus incentive potential.

Responsibilities include assisting clinicians with administrative duties, handling patient communications, and coordinating referrals while maintaining HIPAA compliance and strong customer service