Patient Care & Clinic Experience Lead

Upstream Rehabilitation Inc.; Fairhope (AL); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Charity Day

Insurance

Paid Time Off

401K

Job summary

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator to join our team in Fairhope, AL. This entry-level role focuses on maintaining smooth daily clinic operations with excellent customer service.

The PCC-I supports the Clinic Director, handles patient intake, scheduling, and insurance verifications, and learns multiple computer programs daily. Full-time benefits are offered, including PTO, insurance, and a 401K match.

Qualifications

• High School Diploma or equivalent.
• Excellent customer service skills.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Create an inviting clinic atmosphere.
• Make all welcome calls.
• Monitor and influence arrival rate through a great patient experience.
• Manage schedule efficiently and handle non-clinical documentation.
• Monitor clinic inventory.

Skills

Communication

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator to join our team in Fairhope, AL. This entry-level role focuses on maintaining smooth daily clinic operations with excellent customer service.

The PCC-I supports the Clinic Director, handles patient intake, scheduling, and insurance verifications, and learns multiple computer programs daily. Full-time benefits are offered, including PTO, insurance, and a 401K match.