Patient care and office coordinator

Blue Door Talent Development; Dublin (OH); On-site; USD 57,308,000 - 68,770,000; Full time

Job summary

Blue Door Talent Development is partnering with a growing medical practice in Dublin, Ohio to hire a dependable Patient Care and Office Coordinator. This role blends front-desk duties with patient service, clinical support, care coordination, and practice operations.

In this full-time position, you will check patients in/out, schedule appointments, manage referrals, assist with patient flow, handle payments, maintain EMR records, and uphold HIPAA guidelines.

Qualifications

• Prior medical office/healthcare experience preferred.

Responsibilities

• Check patients in/out and schedule appointments.
• Answer phones and coordinate referrals, testing, and follow-up care.
• Prepare patient rooms and assist with patient flow.
• Post payments in EMR and handle basic billing/insurance inquiries.
• Maintain patient records and HIPAA compliance.
• Communicate with referring providers and community partners to support practice growth.

Skills

Medical office experience

Billing knowledge

Communication skills

Organizational skills

Computer skills

EMR/EHR experience

Bilingual (optional)

Tools

EMR/EHR system

Job description

About the Role

On behalf of our client, a growing medical practice in Dublin, Ohio, we are seeking a dependable, organized, and detail-oriented Patient Care and Office Coordinator. This role extends beyond front-desk duties to encompass patient service, clinical support, care coordination, and practice operations.

Key Responsibilities

• Patient Services & Care: Check patients in/out, schedule appointments, answer phones, and coordinate referrals, testing, and follow-up care.
• Clinical Support: Prepare patient rooms, assist with patient flow, and keep clinical supplies stocked and organized.
• Billing & Payments: Collect copays/balances with high accuracy, post payments in EMR, and handle basic billing/insurance inquiries.
• Operations & EMR: Maintain patient records, track inventory, adhere to HIPAA guidelines, and ensure smooth office operations.
• Relationship Building: Communicate professionally with referring providers and community partners to support practice growth.

Qualifications

• Previous medical office, medical assisting, or healthcare experience strongly preferred.
• EMR/EHR system experience preferred.
• Basic understanding of medical billing and health insurance.
• Strong communication, organizational, and computer skills.
• Comfortable handling payment transactions and discussing balances.
• Bilingual fluency is a plus (not required).

Why Consider This Opportunity?

Our client is actively expanding their healthcare services and team in the local community. For motivated candidates seeking long-term professional growth, this position provides a clear pathway to advance alongside the practice as new providers and office locations are added.

Schedule

Monday–Friday, 8:30 AM–5:00 PM (35–40 hrs/week)

Pay

$20–$24/hour (Starts at $20/hr, with a 90-day performance review and raise potential)