Patient Care Advocate PRN

HCA Healthcare; Lenexa (KS); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

401k plan

Tuition assistance

Job summary

CareNow, a part of HCA Healthcare, is seeking a Patient Care Representative (PRN) to support patient-centered care at our Lenexa, KS location. You will join an amazing team committed to patient care and collaboration across departments.

The role emphasizes timely patient check-ins, handling calls, insurance verification, and accurate documentation of demographics and payments. PRN status offers flexible scheduling within our urgent care network.

Qualifications

• 1 year of clinical experience in a patient care setting preferred.
• BLS certification within 30 days of start required.
• Strong customer service skills.
• Ability to work with multiple computer programs.

Responsibilities

• Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed.
• Answers phone calls to the clinic and provides information or refers questions to others as needed.
• Verifies insurance timely and accurately.
• Ensures the occupational client’s preference card is followed and occupational procedures.
• Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information.
• Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented.

Skills

Customer service

Multitask

Computer programs

Job description

CareNow, a part of HCA Healthcare, is seeking a Patient Care Representative (PRN) to support patient-centered care at our Lenexa, KS location. You will join an amazing team committed to patient care and collaboration across departments.

The role emphasizes timely patient check-ins, handling calls, insurance verification, and accurate documentation of demographics and payments. PRN status offers flexible scheduling within our urgent care network.