Patient Care Advocate & Liaison (Per Diem)

Sturdy Health; Attleboro (MA); In loco; USD 27.000 - 41.000; Part-time

Descrizione del lavoro

Sturdy Memorial Hospital is seeking a Per Diem Patient Care Support role to assist with general patient comfort and information needs. The position emphasizes advocacy for patients and families, effective communication, and timely responses across hospital staff and departments.

The role requires high school graduation and strong interpersonal skills to maintain positive relationships and support quality patient care in a busy ED environment.

Competenze

• Demonstrates the knowledge and skills needed to assist in providing care to patients.
• Excellent interpersonal, communication and adaptability skills, creating a favorable image in relationship to the ED and the hospital as a whole.
• Develop and maintain positive relationships across all areas of responsibility.
• Commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient.
• Provides timely, positive responses to the needs of all customers including patients, families, co-workers, and physicians.

Mansioni

• Assist by providing for general support and comfort needs of patients, families, and visitors.
• Advocate for patients and families by communicating issues and seeking resolution through appropriate channels.
• Provide information and/or direction to patients with questions or problems.
• Respond promptly to the needs of all customers including patients, families, co-workers, and physicians.

Conoscenze

Care assistance

Interpersonal communication

Adaptability

Customer relations

Quality improvement

Formazione

High School Graduate or equivalent

Descrizione del lavoro

Sturdy Memorial Hospital is seeking a Per Diem Patient Care Support role to assist with general patient comfort and information needs. The position emphasizes advocacy for patients and families, effective communication, and timely responses across hospital staff and departments.

The role requires high school graduation and strong interpersonal skills to maintain positive relationships and support quality patient care in a busy ED environment.