Patient Care Advocate & Family Navigator (Evenings)

Sturdy Memorial Hospital; Attleboro (MA); On-site; USD 33,000 - 50,000; Full time

Job summary

Sturdy Memorial Hospital in Attleboro, MA seeks a patient support associate to assist with comfort needs for patients, families and visitors. You will advocate for patients by communicating issues and seeking resolution through appropriate channels, and provide information to patients with questions.

The role emphasizes excellent interpersonal and communication skills, adaptability, and a commitment to customer relations and continuous quality improvement in a hospital setting.

Qualifications

• Knowledge and skills to assist in providing care to patients.
• Excellent interpersonal, communication and adaptability skills are required.
• Ability to build positive relationships across hospital areas and advocate for patients.

Responsibilities

• Assist with general support and comfort needs of patients, families, and visitors.
• Advocate for patients by communicating issues and seeking resolution through appropriate channels.
• Provide information or direction to patients and respond to questions.

Skills

Interpersonal skills

Communication

Adaptability

Customer relations

Education

High School Diploma or equivalent

Job description

Sturdy Memorial Hospital in Attleboro, MA seeks a patient support associate to assist with comfort needs for patients, families and visitors. You will advocate for patients by communicating issues and seeking resolution through appropriate channels, and provide information to patients with questions.

The role emphasizes excellent interpersonal and communication skills, adaptability, and a commitment to customer relations and continuous quality improvement in a hospital setting.