Patient Care Liaison - Emergency Department (Per Diem)

Sturdy Health; Attleboro (MA); On-site; USD 27,000 - 41,000; Part time

Job summary

Sturdy Memorial Hospital is seeking a Per Diem Patient Care Support role to assist with general patient comfort and information needs. The position emphasizes advocacy for patients and families, effective communication, and timely responses across hospital staff and departments.

The role requires high school graduation and strong interpersonal skills to maintain positive relationships and support quality patient care in a busy ED environment.

Qualifications

• Demonstrates the knowledge and skills needed to assist in providing care to patients.
• Excellent interpersonal, communication and adaptability skills, creating a favorable image in relationship to the ED and the hospital as a whole.
• Develop and maintain positive relationships across all areas of responsibility.
• Commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient.
• Provides timely, positive responses to the needs of all customers including patients, families, co-workers, and physicians.

Responsibilities

• Assist by providing for general support and comfort needs of patients, families, and visitors.
• Advocate for patients and families by communicating issues and seeking resolution through appropriate channels.
• Provide information and/or direction to patients with questions or problems.
• Respond promptly to the needs of all customers including patients, families, co-workers, and physicians.

Skills

Care assistance

Interpersonal communication

Adaptability

Customer relations

Quality improvement

Education

High School Graduate or equivalent

Job description

Scheduled Weekly Hours: 0

Assists by providing for general support and comfort needs of patients, families, and visitors; advocates for patients and their families by communicating issues and concerns and seeking resolution through appropriate channels; provides information and/or direction to patients with questions or problems.

Per Diem

Required Skills/Qualifications/Training/Experience

• Demonstrates the knowledge and skills needed to assist in providing care to patients.
• Must possess excellent interpersonal, communication and adaptability skills, creating a favorable image in relationship to the ED and the hospital as a whole.
• Must develop and maintain positive relationships across all areas of responsibility.
• Demonstrate commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient.
• Provides timely, positive responses to the needs of all customers including patients, families, co-workers, and physicians.

Preferred Skills/Qualifications/Training/Experience

N/A

Educational Requirements

• High School Graduate or equivalent

License/Certification

N/A

Age Specific Criteria

Ability to effectively communicate to all age levels served within the scope of the position/assigned areas.

Ability to Meet Job Performance Expectations

Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.

Salary Range: $19.85-$30.05

Salary Range Details

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value Sturdy Health's benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.