Patient Care Advocate

VUMI Canada, Inc.; Dallas (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Ein innovatives Unternehmen im Gesundheitswesen sucht einen Patient Care Advocate, um die Patientenversorgung zu verbessern. In dieser spannenden Rolle sind Sie verantwortlich für die Bearbeitung von finanziellen Unterstützungsmöglichkeiten und die Unterstützung von Abonnenten bei der Navigation durch ihre Optionen für hochpreisige Medikamente. Sie werden Teil eines dynamischen Teams, das sich der Bereitstellung von exzellentem Kundenservice und der Verbesserung der Apothekendienste verschrieben hat. Wenn Sie eine Leidenschaft für den Gesundheitssektor haben und in einem unterstützenden Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• 2+ Jahre Erfahrung in der PBM- oder ähnlichen Branche.
• Ausgezeichnete Kundenservice- und Kommunikationsfähigkeiten.

Responsibilities

• Dokumentation und Beantwortung von Fragen der Abonnenten.
• Kommunikation mit Arztpraxen und Apotheken zu zeitkritischen Themen.

Skills

Kundenservice

Interpersonelle Fähigkeiten

Detailgenauigkeit

Multitasking

Education

High School Diploma

Fortgeschrittene Ausbildung

Job description

Join to apply for the Patient Care Advocate role at VUMI Canada, Inc..

This range is provided by VUMI Canada, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.00/hr - $21.50/hr

About Us

AdvoPath Health is a unique force in the pharmacy service market. We maintain a commitment to our patients by providing responsive communication, flexibility through private ownership, and a flat organizational structure. We are a team driven by a vision of being a market leader through creating the ultimate in customer service and always seeking new ways to improve.

Position Summary

Our rapidly expanding team is seeking a Patient Care Advocate with experience in the complex model of financial-based assistance. Advocates will handle the financial assistance process from submission to approval, including compiling information, responding to subscriber questions regarding high-cost medications, and guiding subscribers through available options. Ideal candidates are excellent multitaskers, able to work independently and in teams to meet deadlines, with strong customer service skills and attention to detail. Join us to help reshape pharmacy services.

Essential Duties and Responsibilities

• Completing detailed documentation
• Responding to questions from subscribers regarding their eligible medications
• Facilitating medication fills through appropriate programs
• Communicating with doctors’ offices and pharmacies on high-level, time-sensitive issues
• Working as part of a team while managing workload independently

Minimum Qualifications

• 2+ years PBM or similar industry experience preferred
• High school diploma required; advanced degree preferred
• Excellent customer service, interpersonal, and communication skills
• Patient-focused perspective
• Experience as a processor, case worker, advocate, customer service, or coordinator
• Exceptional attention to detail, organized, with excellent time management skills
• Must be able to commute to our Dallas office

Additional Information

Seniority level: Entry level

Employment type: Full-time

Job function: Health Care Provider

Industry: Insurance