Patient Care & Administrative Support Specialist

Providence Community Health; Providence (RI); On-site; USD 36,000 - 48,000; Full time

Job summary

Providence Community Health is seeking a Health Aide/Patient Services role to support care teams across age groups, from infants to seniors. You will take vital signs, assist with exams, and manage patient data while maintaining confidentiality.

You will also handle calls, scheduling, insurance verification, and clerical tasks, contributing to coordinated, patient-centered care within our Rhode Island clinics. BLS/CPR and completion of a medical assistant program are required.

Qualifications

• Required BLS/CPR certification.
• Experience across life cycle (infants to seniors).
• Clear diction and multilingual patient communication.
• Computer literacy; familiarity with PCN preferred.
• RI driver’s license if float duties apply.
• Ability to engage with diverse patient populations.

Responsibilities

• Take and record vital signs, perform point-of-care tests, prepare patients for exams and document procedures.
• Answer calls, schedule patients, verify identities, collect payments, and manage data.
• Insert patient materials and maintain care/compliance logs.
• Provide general clerical support and prepare data reports.
• Support Coordinated Care and patient-centered management with the health care team.
• Maintain patient confidentiality at all levels.
• Provide interpretation support for clinical staff.
• Understand immigration documentation for clinics as needed.
• Tasks may include other duties as assigned.

Skills

BLS/CPR

Life cycle care

Clear communication

Computer literacy

PCN familiarity

RI driver's license

Multicultural communication

Education

High school diploma

Medical assistant program with 180-hr internship

Tools

Physician Computer Network

Job description

Providence Community Health is seeking a Health Aide/Patient Services role to support care teams across age groups, from infants to seniors. You will take vital signs, assist with exams, and manage patient data while maintaining confidentiality.

You will also handle calls, scheduling, insurance verification, and clerical tasks, contributing to coordinated, patient-centered care within our Rhode Island clinics. BLS/CPR and completion of a medical assistant program are required.