Patient Care Administrative Specialist

Jefferson Health Plans; Philadelphia (Philadelphia County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and AD&D insurance

Short- and long-term disability

Flexible spending accounts

Retirement plans

Tuition assistance

Job summary

Jefferson Health Plans is seeking a unit secretary in Philadelphia, PA to support patient- and family-centered care. The role involves data entry in the Hospital Information System, answering calls, coordinating admissions/discharges, and assisting with patient transport and unit testing.

You will collaborate with clinical staff and supply chain to manage inventory and ensure smooth unit operations while maintaining professional, welcoming interactions with patients, families, and staff.

Qualifications

• Secretarial & computer experience
• Cultural awareness and respectful communication
• Effective communication with patients, families, and staff
• Patient-and family-centered care
• Knowledge of medical terminology is recommended

Responsibilities

• Handle patient admission, transfer and discharge duties.
• Answer incoming calls, organize information, and support unit operations.
• Coordinate off-unit testing and appointments with clinical staff.
• Collaborate with supply chain to support unit inventory needs.
• Maintain and organize medical records for the department.
• Process orders and use IT to manage information and support patient care.
• Assist in emergencies and help prepare equipment as needed.
• Monitor and support unit workflow to ensure safe patient care.

Skills

Data entry

Clerical work

Medical terminology

Communication skills

Customer service

Education

Diploma or equivalent

Tools

Hospital Information System

Telephone systems

Job description

Jefferson Health Plans is seeking a unit secretary in Philadelphia, PA to support patient- and family-centered care. The role involves data entry in the Hospital Information System, answering calls, coordinating admissions/discharges, and assisting with patient transport and unit testing.

You will collaborate with clinical staff and supply chain to manage inventory and ensure smooth unit operations while maintaining professional, welcoming interactions with patients, families, and staff.