Patient Care Admin & Front Desk Specialist

Maryland Institute College of Art; Baltimore (MD); Hybrid; USD 25,000 - 29,000; Full time

Job summary

Maryland Institute College of Art (MICA) seeks a Medical Office Assistant to provide administrative and clinical support in the Student Health Center. You will handle patient registration, insurance verification, appointment scheduling, and data entry while assisting clinicians and maintaining patient privacy.

This role requires strong customer service, attention to detail, and the ability to work with EMR/EHR systems in a fast-paced campus clinic.

Qualifications

• High school diploma or GED required.
• Experience with patient registration and scheduling.
• Experience using EMR/EHR systems and HIPAA knowledge.
• Strong communication and customer service skills.

Responsibilities

• Perform patient check-in and verify insurance.
• Register patients and collect co-payments.
• Schedule and coordinate appointments and manage calendars.
• Maintain electronic medical records and protect patient privacy.
• Assist healthcare providers during examinations and procedures.

Skills

Medical office procedures

HIPAA compliance

Customer service

EMR/EHR proficiency

Insurance verification

Data entry

Phone communication

Schedule coordination

Education

High school diploma or GED

Tools

EMR/EHR systems

Job description

Maryland Institute College of Art (MICA) seeks a Medical Office Assistant to provide administrative and clinical support in the Student Health Center. You will handle patient registration, insurance verification, appointment scheduling, and data entry while assisting clinicians and maintaining patient privacy.

This role requires strong customer service, attention to detail, and the ability to work with EMR/EHR systems in a fast-paced campus clinic.