Patient Care Account Liaison

Apria Healthcare LLC; Springfield (MA); Sur place; USD 33 000 - 37 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Paid time off plan

401(k) Plan

Flexible Spending Accounts

Basic life insurance

Short- and long-term disability

Accident insurance

Teammate Assistance Program

Paid parental leave

Domestic partner benefits

Well-being programs

Résumé du poste

Accendra Health is seeking a role focused on maintaining relationships with current accounts and acting as a single point of contact. The position emphasizes timely handling of customer needs, coordination with clients and referrals, and documentation management across the branch network.

The role involves assisting with renewal authorizations, communicating financial obligations, and collaborating with physicians and medical groups to ensure smooth care transitions.

Qualifications

• High School diploma required; At least 2 years of related experience.

Responsabilités

• Serve as single point of contact for a specific account.
• Handle customer needs and complaints promptly.
• Consult with clients and referral sources on products and equipment.
• Obtain and manage documentation for orders and referrals.
• Coordinate with physicians and medical groups.
• Assist renewal authorizations and CMN follow-ups.

Connaissances

Communication Proficiency

Problem Solving

English Language

Computer Skills

Business Acumen

Personal Credibility

Formation

High School diploma

Outils

Access

Excel

PowerPoint

MS Project

Visio

Word

Description du poste

Accendra Health is seeking a role focused on maintaining relationships with current accounts and acting as a single point of contact. The position emphasizes timely handling of customer needs, coordination with clients and referrals, and documentation management across the branch network.

The role involves assisting with renewal authorizations, communicating financial obligations, and collaborating with physicians and medical groups to ensure smooth care transitions.