Patient Care & Access Specialist - CNA & Front Desk

McDonough District Hospital; Macomb (IL); On-site; USD 24,617 - 34,467; Full time

Benefits offered by this job

457B match for FT employees

Company paid STD and LTD

Job summary

McDonough District Hospital in Macomb, IL is seeking a Patient Care & Access Specialist in the Nursing department. This float role combines front desk duties with CNA support to physicians and providers.

You will register patients, schedule, verify insurance, and document vital signs in the EMR, while assisting with examinations, preparing rooms, and supporting efficient clinic operations to ensure a positive patient experience.

Qualifications

• Must have a current CNA certificate in Illinois.
• Current CPR certification or ability to obtain within 90 days of hire date.
• Experience in a medical office setting is preferred.

Responsibilities

• Provide front office duties: patient registration, scheduling, insurance verification, and administrative functions.
• Provide CNA support to physicians and advanced practice providers.

Skills

Clear communication

Computer literacy

Phone system skills

Prioritization

Record keeping

Safety awareness

Self-motivation

Office administration

Clinical knowledge

Interpersonal skills

Diversity awareness

Education

CNA certificate (Illinois)

CPR certification

Tools

EMR systems

Job description

McDonough District Hospital in Macomb, IL is seeking a Patient Care & Access Specialist in the Nursing department. This float role combines front desk duties with CNA support to physicians and providers.

You will register patients, schedule, verify insurance, and document vital signs in the EMR, while assisting with examinations, preparing rooms, and supporting efficient clinic operations to ensure a positive patient experience.