Patient Care & Access Navigator

C340 UMass Memorial Medical Group, Inc.; United States; On-site; USD 46,000 - 83,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a Social Work professional to join the integrated primary care team in a full-time 40-hour schedule in the United States. The role focuses on assessing social needs, coordinating access to services, and advocating for patients within the health system.

Required: at least two years in social work, strong communication, and preferred bilingual English/Spanish. A high school diploma is required; a Bachelor’s in Social Work is preferred.

Qualifications

• Two years of social work or related professional experience.
• Strong written and verbal communication skills.
• Bilingual English/Spanish preferred.

Responsibilities

• Meet with patients as part of the primary medical care team to coordinate social services.
• Provide education, referrals, and follow-up for social service resources.
• Act as navigator between providers and community resources.
• Identify patients needing insurance or medication coverage and assist enrollment.
• Attend team meetings and maintain current knowledge of resources.
• Adhere to program policies and perform essential duties.

Skills

Social work

Communication skills

Bilingual English and Spanish

Education

High School diploma or GED

Bachelor’s Degree in Social Work or related field

Job description

UMass Memorial Health is seeking a Social Work professional to join the integrated primary care team in a full-time 40-hour schedule in the United States. The role focuses on assessing social needs, coordinating access to services, and advocating for patients within the health system.

Required: at least two years in social work, strong communication, and preferred bilingual English/Spanish. A high school diploma is required; a Bachelor’s in Social Work is preferred.