Patient Billing & Support Specialist

PFC; Greeley (CO); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Monthly incentives

Growth opportunities

In-person office in Greeley

Job summary

PFC in Greeley, CO is hiring a Patient Account Representative. You will assist patients with account questions, explain balances and payment options, and negotiate payment arrangements with care and professionalism.

The role requires clear communication, organization, and the ability to stay focused in a fast-paced environment. You will work in-person at our Greeley office, Monday through Friday, with a base hourly rate and performance-based incentives.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask, stay organized, and thrive in a fast-paced environment.
• Comfortable using computer systems and phone platforms.
• Professional, positive, and team-oriented attitude.
• Ability to work in-person in our Greeley, Colorado office.
• Ability to consistently work a full 40-hour week, Monday-Friday.

Responsibilities

• Take inbound and outbound calls to assist patients with account questions.
• Explain balances, payment options, and financial responsibilities clearly and professionally.
• Negotiate payment arrangements and process payments accurately.
• Update patient information and maintain accurate account records.
• Collaborate with team members and other departments to resolve account issues.
• Meet performance goals while providing excellent customer service.

Skills

Customer service

Communication skills

Multitasking

Team-oriented

Education

High School Diploma or GED

Job description

PFC in Greeley, CO is hiring a Patient Account Representative. You will assist patients with account questions, explain balances and payment options, and negotiate payment arrangements with care and professionalism.

The role requires clear communication, organization, and the ability to stay focused in a fast-paced environment. You will work in-person at our Greeley office, Monday through Friday, with a base hourly rate and performance-based incentives.