Patient Financial Services Specialist | Growth & Impact

Banner Medical Group Colorado; United States; On-site; USD 25,000 - 37,000; Full time

Job summary

Banner Health in Longmont, CO is seeking a Patient Financial Services Representative. You will check in patients, verify demographics and insurance, collect payments, schedule appointments, return patient calls, and collaborate with clinical staff to ensure smooth patient flow.

This role emphasizes proactive communication, accurate posting of payments, and guiding patients on financial options while upholding compliance and policies. Mon-Fri, 8am-5pm, 205 S. Main St.

Qualifications

• Requires knowledge of patient financial services or insurance processes.
• Typically 1+ year of related work experience.
• Strong interpersonal, oral, and written communication skills.

Responsibilities

• Performs registration/check-in and data entry with patient information.
• Verifies insurance eligibility and documents pre-certifications/referrals.
• Calculates and collects patient liability and explains financial policies.
• Enters payments/charges and reconciles daily activity; balances cash drawer.
• Schedules office visits and ensures patients are prepared for visits.
• Communicates with patients and care team to improve patient flow.
• Responds to requests for patient records and supports in staff tasks.

Education

High school diploma/GED

Job description

Banner Health in Longmont, CO is seeking a Patient Financial Services Representative. You will check in patients, verify demographics and insurance, collect payments, schedule appointments, return patient calls, and collaborate with clinical staff to ensure smooth patient flow.

This role emphasizes proactive communication, accurate posting of payments, and guiding patients on financial options while upholding compliance and policies. Mon-Fri, 8am-5pm, 205 S. Main St.