Patient Billing & Liability Resolution Specialist

Marshall Medical Centers; Madison (AL); On-site; USD 38,000 - 52,000; Full time

Job summary

Huntsville Hospital Health System is seeking a Patient Liability Resolution Specialist to review and resolve patient accounts, ensuring accurate and timely outcomes. You will engage with patients, families, guarantors, and payors while coordinating with internal departments to address complex billing issues.

The role emphasizes critical thinking, effective communication, and adherence to policies to support the revenue cycle across Huntsville Hospital, Women & Children, and Madison Hospital

Qualifications

• Extensive experience with Excel and Word in a billing context.
• Experience in hospital/physician billing and collections environments preferred.
• Ability to prepare complex written correspondence to resolve accounts.
• Strong verbal and written communication with patients, families, and payors.
• Capable of handling a high volume of accounts with accuracy and positive outcomes.

Responsibilities

• Review, analyze, and resolve patient account issues to support timely resolution.
• Provide prompt, courteous assistance to patients, guarantors, and internal teams.
• Collaborate with internal departments to resolve complex account problems.
• Maintain compliance with organizational policies while supporting revenue cycle performance.

Skills

Excel

Word

Customer service

Communication

Education

High school diploma or GED

Tools

Billing software

Electronic billing systems

Job description

Huntsville Hospital Health System is seeking a Patient Liability Resolution Specialist to review and resolve patient accounts, ensuring accurate and timely outcomes. You will engage with patients, families, guarantors, and payors while coordinating with internal departments to address complex billing issues.

The role emphasizes critical thinking, effective communication, and adherence to policies to support the revenue cycle across Huntsville Hospital, Women & Children, and Madison Hospital