Pt Liab Rep - CBO2

Huntsville Hospital; Arab (AL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Tuition assistance

On-site employee services

Job summary

Huntsville Hospital is seeking a Patient Liability Rep to liaison with an early out agency and hospital departments. The role coordinates vendor reconciliation, identifies charity candidates, and reports on bad debt written off. Strong Excel/Word skills and prior billing experience are preferred.

The position emphasizes accuracy, handling high volumes of accounts and clear communication with payers and care teams. A high school diploma is required, with competitive benefits offered.

Qualifications

• General application knowledge of Excel and Word.
• Experience with electronic billing, internal report archives, and database tools preferred.
• 1 to 3 years in hospital or physician office billing and collection processes preferred.
• Experience preparing complex correspondence to resolve accounts preferred.
• Strong written and verbal communication with internal departments, patients, and payers.

Responsibilities

• Serve as liaison between the Hospital and the early out agency.
• Coordinate vendor reconciliation and recommend reconciling items to the department manager.
• Determine accounts to be deemed bad debt and assign to appropriate collection agency.
• Identify charity candidates from bad debt accounts and generate reports on bad debt written off.

Skills

Communication

Attention to detail

Organization

Education

High school diploma or GED

Tools

Excel

Word

Job description

Serves as a liaison between the Hospital the early out agency. Assists the department manager to manage the early out agency relationships by coordinating all efforts to perform vendor reconciliation and making recommendation of reconciling items to department manager. The Patient Liability Rep is responsible for determining accounts are to be deemed bad debt and the assignment of those accounts to appropriate collection agency. Also assists in the identification of charity candidates from the accounts identified as bad debt. Generates reports and keeps statistics on amount of bad debt written off and provides to the Team Lead and or Section Manager.

Qualifications

• General application knowledge of EXCEL and WORD.
• Proven applicable experience working in an environment that utilizes electronic billing, internal report archives, and tools for applicable database management strongly preferred.
• 1 to 3 years working experience of Hospital or Physician office billing and collection processes including coordinating bad debt processing strongly preferred.
• Proven applicable experience of preparing complex correspondence to resolve accounts strongly preferred
• Effective communication skills verbally and written with internal Hospital departments, Physician Offices, Patient, and Insurance payers strongly preferred
• Must be able to effectively manage a large volume of accounts while maintaining a high accuracy and positive outcomes.

Education

• High school diploma or GED

About Us

Highlights of our hospitals

Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army’s Partnership for Your Success (PaYS) program.

Huntsville Hospital Benefits

Ask us about incentives and additional opportunities.

We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

Learn More About Huntsville Hospital Health System

• Careers: https://careers.hhsys.org/careers-home
• Benefits: https://careers.hhsys.org/why-hh-health/benefits/benefits-at-huntsville-hospital/
• Education & Professional Development: https://www.huntsvillehospital.org/education
• Life In Huntsville: https://www.huntsvillehospital.org/about-huntsville-al