Patient Billing & Insurance Verifications Specialist

Bakersfield Behavioral Healthcare Hospital; Bakersfield (CA); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Tuition Reimbursement

Life Insurance

Medical Insurance

Dental Insurance

Vision Insurance

401k Retirement Plan

Employee Assistance Program

Job summary

Bakersfield Behavioral Healthcare Hospital in Bakersfield, CA seeks a Patient Account Representative to verify insurance coverage and assist patients with payment arrangements. You will work closely with Case Management to determine authorization needs and ensure accurate data entry into the billing system.

The role requires strong customer service, basic medical billing exposure, CPR, and the ability to communicate clearly with patients and insurers.

Qualifications

• High School Diploma or Equivalent is required or equivalent.
• Current CPR certification is required.
• At least 1 year of hospital experience preferred.
• Handle-With-Care training during orientation.
• Medical billing certification is preferred but not required.

Responsibilities

• Verify information for accurate eligibility and benefits by contacting patients directly.
• Call insurance companies to verify and complete all information and benefits.
• Check if authorization is required for services.
• Enter patient insurance data into financial systems with correct payer and class.
• Document findings and contact patients with estimated payment amounts.
• Calculate co-pay and estimated co-insurance per payer contracts.
• Familiar with payer guidelines including Medicare/Medicaid and other gov’t contracts.
• Experience with AR, billing or customer service is a plus.

Skills

Customer service

Communication

Empathy

Education

High School Diploma or Equivalent

CPR Certification

Medical Billing Certification (preferred)

Tools

Insurance verification software

Job description

Bakersfield Behavioral Healthcare Hospital in Bakersfield, CA seeks a Patient Account Representative to verify insurance coverage and assist patients with payment arrangements. You will work closely with Case Management to determine authorization needs and ensure accurate data entry into the billing system.

The role requires strong customer service, basic medical billing exposure, CPR, and the ability to communicate clearly with patients and insurers.